Refund Policy

At Homebiq, we strive to ensure that every product you receive meets our quality standards. However, if you are not fully satisfied with your purchase, we offer a return and refund policy under the following conditions.

Returns

Customers may request a return within 7 days of receiving the product if the item is damaged, defective, or incorrect.

To be eligible for a return:

• The product must be unused and in its original condition.

• The item must be returned in the original packaging with all tags and accessories.

• Proof of purchase such as order confirmation or invoice must be provided.

Certain items may not be eligible for return if they show signs of usage, damage caused by the customer, or missing packaging.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by contacting our support team with clear images of the product and packaging.

Once verified, we will arrange a replacement or refund as applicable.

Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method within 5–7 business days, depending on your bank or payment provider.

Non-Returnable Items

Certain items may not be eligible for return or refund, including:

• Items that have been used or installed

• Products without original packaging

• Items damaged due to improper handling after delivery

Order Cancellation

Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted.

Contact Us

If you have any questions about returns or refunds, please contact us:

Phone: +91 85274 85807
Email: info@homebiq.com
Email: homebiq29@gmail.com

Address:
E- 7/3- D, Main 30 Foot Road,
Prahlad Vihar, Sector 25, Rohini,
Delhi, 110042, INDIA